Provide template: Pick & Display Knowledge for a Tally Flow (Mai)

Step 1 – Write the Learning Objectives

👉 What should learners Understand or Apply?

• LO 1: List the four communication styles—passive, aggressive, assertive, and passive-aggressive—by recalling their key traits and behaviours.

Step 2 – Find the “Knowledge Nuggets”

👉 While reading the material, highlight or copy down:

• Facts / Definitions (support Understand LOs)
• Fact: There are four communication styles:
• passive
• assertive
• aggressive
• passive-aggressive

• Actions / Strategies (support Apply LOs)
• Action: ___________________________________

Step 3 – Shrink to 1–2 Sentences

👉 Rewrite in your own words:

• Fact short version: There are four main communication styles, including passive, assertive, aggressive, and passive-aggressive.
• Passive: Avoid expressing feelings and/or opinions; often give in to others.
• Assertive: Communicate clearly and respectfully; stand up for oneself while respecting others.
• Aggressive: Express needs, feeelings and opinions without thorough thoughts; disregard others’ feelings.
• Passive-Aggressive: Indirectly expresses anger or resentment. Uses sarcasm or guilt-tripping.
• Action short version: ____________________________

Step 4 – Turn Into Tally interactivities

👉 Choose the best format:

• Fact → Quiz Question (MCQ / Myth or Fact / Scenario)
• Question: Which behavior best matches the passive communication style?
• Options:

A. Avoids eye contact and says “it’s fine” even when upset

B. Interrupts others and raises their voice

C. Expresses thoughts clearly and listens respectfully

D. Uses sarcasm and indirect comments

• Action → Apply Prompt (Checklist / Short Text / Slider)
• Prompt: _____________________________________
• Example Answer: ______________________________

Step 1 – Write the Learning Objectives

👉 What should learners Understand or Apply?

• LO 2: Learners can describe how each communication style influences conflict resolution by highlighting the role of tone, body language, and emotional intent.

Step 2 – Find the “Knowledge Nuggets”

👉 While reading the material, highlight or copy down:

• Facts / Definitions (support Understand LOs)
• Fact: We communicate with others through:
• Spoken Word
• Written (reading/writing, text email, social media)
• Body language (observing others and being mindful of our own)
• Sense of feeling (touching and responding)
• Actions / Strategies (support Apply LOs)
• Action: Notice how tone and body language affect the outcome of a disagreement. Practice adjusting your tone to stay calm and respectful.

Step 3 – Shrink to 1–2 Sentences

👉 Rewrite in your own words:

• Fact short version: Communication isn’t just words—it includes tone, body language, and emotional signals that shape how messages are received.
• Action short version: You can improve conflict resolution by observing your tone and body language and adjusting them to stay respectful.

Step 4 – Turn into Tally interactivities

👉 Choose the best format:

• Fact → Quiz Question (MCQ / Myth or Fact / Scenario)
• Question: Which of the following is not a constructive form of communication?
• Options:

A. Eye contact

B. Tone of voice

C. Ignoring someone

D. Text messages

• Question (MCQ Scenario): Michael tends to yell when frustrated. What is a likely outcome of this behavior?
• Options:

A. Others may feel threatened or defensive

B. The conflict will resolve quickly

C. People will appreciate Alex’s honesty

D. Yelling helps calm emotions

• Action → Apply Prompt (Checklist / Short Text / Slider)
• Prompt: Think of a recent disagreement. How could you adjust your tone or body language to make it more respectful?
• Example Answer: “I could lower my voice and make eye contact instead of crossing my arms and looking away.”

Step 1 – Write the Learning Objectives

👉 What should learners Understand or Apply?

• LO 3: Learners can demonstrate assertive communication by writing short responses to conflict scenarios that reflect respectful and effective interaction.

Step 2 – Find the “Knowledge Nuggets”

👉 While reading the material, highlight or copy down:

• Facts / Definitions (support Understand LOs)
• Fact:
• Mirroring means repeating a few exact words from the speaker—not full sentences.
• Paraphrasing uses your own words to show understanding of the speaker’s message.
• Reflecting Content plus Feeling involves acknowledging both what’s said and the emotion behind it.
• Actions / Strategies (support Apply LOs)
• Action:
• Use mirroring to show you’re listening and engaged.
• Paraphrase to clarify and confirm understanding.
• Reflect both content and emotion to validate the speaker’s experience and build trust.

Step 3 – Shrink to 1–2 Sentences

👉 Rewrite in your own words:

• Fact short version: Active listening includes:
• Mirroring: Repeat key words from the speaker.
• Paraphrasing: Rephrase their message in your own words.
• Reflecting: Acknowledge both what’s said and how they feel.
• Action short version: Practice assertive communication by using active listening strategies that validate others while expressing your own perspective respectfully.

Step 4 – Turn into Tally interactivities

👉 Choose the best format:

• Fact → Quiz Question (MCQ / Myth or Fact / Scenario)
• Question: Which active listening skill involves repeating a few exact words from the speaker?
• Options:

A. Paraphrasing

B. Mirroring

C. Reflecting Content plus Feeling

D. Interrupting to clarify

• Question: Let’s try assertive communication. Pick a respectful response to this situation:A friend says, 'I feel like my ideas were ignored during the teamwork section.'

A. That’s not true. I remember you speaking up.

B. You’re overreacting. Everyone’s ideas were discussed.

C. I hear you saying you felt ignored. So sorry for that! Let’s make sure your ideas are acknowledged next time.

D. It’s not my fault if you didn’t speak louder.

• Action → Apply Prompt (Checklist / Short Text / Slider)
• Prompt: Think of a recent conflict. What’s one thing you could say assertively next time?
• Example Answer: “I understand you felt left out of the decision. I want to make sure we include everyone’s input moving forward.”