Effective communication - Do you really know how?

Person In Charge

Mai Huỳnh

Resource

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Theme

Communication, Relationship

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Learning Objectives

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Course Materials

Page	Objective Link	Content	Interaction Idea	Tally.so Element
Intro	Obj 1	“We all communicate differently—some speak up, some shut down, some lash out. Let’s explore how styles shape our conflicts.”	Warm-up poll: “How do you usually respond to conflict?” 😶 😠 😕 😌	Multiple Choice (Emoji-based)— 4 options with expressive emojis; no right/wrong; auto-tally for group insight
Style Spotting	Obj 1	There are four communication styles: Passive: Avoids expressing feelings; often gives in. Assertive: Speaks clearly and respectfully; stands up for self and others. Aggressive: Pushes opinions forcefully; ignores others’ feelings. Passive-Aggressive: Expresses anger indirectly through sarcasm or guilt.	MC Question: Which behavior best matches the passive communication style?	Multiple Choice (Quiz Mode)— Immediate feedback per choice; correct answer highlighted with brief explanation
Impact Check	Obj 2	Communication isn’t just words—it includes tone, body language, and emotional signals that shape how messages are received.	- Question: Which of the following is not a constructive form of communication? - Question (MCQ Scenario): Michael tends to yell when frustrated. What is a likely outcome of this behavior?Prompt:Think of a recent disagreement. How could you adjust your tone or body language to make it more respectful?	MCQ + MCQ scenario + Short answer
Practice Zone	Obj 3	• Active listening includes: ◦ Mirroring: Repeat key words from the speaker. ◦ Paraphrasing: Rephrase their message in your own words. ◦ Reflecting: Acknowledge both what’s said and how they feel.	• Question: Which active listening skill involves repeating a few exact words from the speaker? - Question: Let’s try assertive communication. Pick a respectful response to this situation: A friend says, 'I feel like my ideas were ignored during the teamwork section.'	MCQ (knowledge test) + MCQ scenario + Short answer
Reflection	Obj 3	“Think of a recent conflict. What’s one thing you could say assertively next time?”	Short reflection with nudge: “Start with ‘I feel…’ or ‘I need…’”	Short Answer (Guided Prompt)— Text box with placeholder guidance; optional follow-up tip after submission
Wrap-Up	Obj 1–3	“Understanding your style helps you respond—not react. Assertiveness isn’t loud; it’s clear, calm, and confident.”	Fun fact: “Assertiveness reduces stress and improves relationships.” + link to learn more	Text Block + External Link — Static content with embedded link; optional checkbox: “I want to learn more”